Find out more about our services
What services do you offer at the airport?
We provide VIP Meet & Greet, Fast Track access, luggage assistance, lounge access, and private ground transport coordination.
How do I book a VIP airport service?
Simply visit firstinline.vip, choose your desired plan and click on GET NOW. After that follow the steps. You can also book through our partner hotels.
How far in advance should I book?
We recommend booking at least 72 hours in advance to ensure availability, especially for groups.
Do you assist with group arrivals or delegations?
Yes. We handle group coordination efficiently, managing large delegations and corporate teams with ease.
What airports do you operate in?
We currently operate in major Spanish airports, including those in the Canary Islands. Expansion is ongoing.
Is lounge access included in all bookings?
Lounge access is available on request or as part of premium packages. Let us know your preferences during booking.
Can you help with tight flight connections?
Yes. Our Fast Track & assistance services are ideal for helping you move quickly through airport checkpoints.
Do I need to provide passenger names when booking?
No. You can reserve without passenger names. We’ll follow up for details later when required.
How do I pay for the service?
We accept secure payments directly on our website via credit/debit card or PayPal. You can also pay at the hotel reception, at our main office in Tenerife, or at our dedicated desk in Tenerife South Airport.
Do you provide transportation from the airport to the hotel and back?
Yes, we organize reliable transfers, including luxury cars, vans and group buses via our transportation partners.
What if my flight is delayed or cancelled?
We adapt in real-time. Our team monitors flights and will adjust schedules or hotel bookings as needed.
Are your services available 24/7?
Yes, our operations team is available 24/7 to support passengers and partners whenever needed.